Terms and conditions of the course and payment for the service niezwykleczesanie.online
§ 1
Introductory provisions
1. NC Online sp z o.o, hereinafter referred to as “NC Online”, is an activity aimed at providing training services related to occasional styling of hairstyles, available at the Internet address https://niezwykleczesanie.online/. NC Online uses the NIP number: 8992916107 and the REGON number: 520998480
2. NC Online is a training project led by Marta Hawro-Kociub, owner of NC Online. Training is available only through the training platform available at https://niezwykleczesanie.online/
3. The platform on the website https://niezwykleczesanie.online/ is the only Internet domain under which it is allowed to display training materials and for this reason a discount is granted for this domain, setting the price in it at the level of 1% of the basic training price. Thus, any unauthorized reproduction of any materials outside the platform means that you have to pay a fee according to the base price (current training price x100).
4. These Regulations are addressed to both Consumers and Entrepreneurs using the NC Online training platform and define the rules for signing up for training and using the Online Store as well as the rules and procedure for concluding Sales Agreements with the Customer at a distance via the Store.
§ 2
Definitions
1. Consumer – a natural person concluding a subscription agreement with the Seller as part of the Store, the subject of which is not directly related to its business or professional activity.
2. Seller – NC ONLINE limited liability company, NIP 6572583460, REGON 380324202
3. Customer – each entity making purchases through the Platform.
3. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, the separate law of which grants legal capacity, performing on its own behalf an economic activity that uses the Platform.
4. Platform – a training platform run by the Seller at the Internet address https://niezwykleczesanie.online/
5. Distance contract – contract concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to and including the conclusion of the contract.
6. Regulations – these Store regulations.
7. Order – Customer’s declaration of intent submitted via the Order Form and aimed directly at concluding a Product Sales, Subscription or Service Agreement with the Seller.
8. Account – customer account in the Store, it contains data provided by the customer and information about orders placed by him in the store.
9. Registration and order form – an interactive form available in the Store that allows you to place an Order, in particular by adding Products or Services to the Cart and defining the terms of the Sales Agreement, including the method of delivery and payment.
10. Cart – an element of the Store’s software, in which the Products or Services selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
11. Product – a movable item / service available in the Store which is the subject of the Sales Agreement between the Customer and the Seller.
12. Sales Agreement – a Product sales contract concluded or concluded between the Customer and the Seller via the Online Store. The Sales Agreement also means – according to the features of the Product – a contract for the provision of services and a contract for specific work.
§ 3
Contact with NC ONLINE
1. Seller’s address: ul. Palestyńska 6, 52-133 Wrocław
2. Seller’s e-mail address: kontakt@niezwykleczesanie.online
3. Seller’s bank account number: 44 1050 1575 1000 0090 8149 9502
4. The customer may communicate with the Seller using the e-mail address available above and the telephone number provided after placing the order..
5. The customer may communicate by phone with the Seller between 8:00 AM and 6:00 PM CET
§ 4
Technical requirements
To use the Platform, including viewing the Platform’s assortment and placing orders for Training Materials, the following are necessary::
a. end device with access to the Internet and a web browser such as Chrome, Firefox, Opera, Safari,
b. active e-mail account (e-mail),
c. cookies enabled, JavaScript support, and ADBlock blocking plugs disabled.
§ 5
General information
1. The Seller, to the fullest extent permitted by law, shall not be liable for any disruptions, including interruptions in the functioning of the Store, caused by force majeure, unlawful actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure..
2. Viewing the Store’s assortment does not require creating an Account. Placing orders by the Customer for Services in the Store’s assortment is possible by providing the necessary personal and address data enabling the implementation of the Order with the need to create an account in order to access the service.
3. The prices given in the Store are given in Polish zlotys and are net prices (they do not include VAT) and gross prices (including VAT). Gross prices are given in the basket.
§ 6
Creating an Account on the Platform
1. The sale of services takes place only in the formula – with the creation of an account, and the data obtained during the sale are saved on the Seller’s side and the Customer can always request access to them, in accordance with the Privacy Policy.
§ 7
Rules for placing an Order
In order to place an Order:
1.Fill in the Order Form by selecting the type of subscription (monthly, six-month or yearly), entering the details of the recipient of the Order, and the data to which the VAT invoice is to be issued.
2. The license to use the Platform is granted for:
a) a minimum of three months, even with the choice of monthly payment periods
b) six months, advance payment option
c) twelve months, advance payment option
3. If the monthly payment method is selected for a three-month license (§ 7, point 2 a.), The Buyer undertakes to provide the required funds on the account, in the case of recurring payments by means of a payment or credit card.
§ 8
Delivery and payment methods offered
1. The Customer may use the following methods of delivery or collection of the ordered Product:
a.replaying text and video materials on the remarkable.online platform, after logging in to your account
2. The customer can use the following payment methods:
a. All methods available on the PayU website
3. Detailed information on currently available delivery methods and acceptable payment methods can be found on the Store’s website.
§ 9
Execution of the sales contract
1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.
2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
3. If the customer chooses:
a. payment by bank transfer, the Customer is obliged to make the payment within 7 calendar days from the date of the Sale Agreement.
b. payments via the Przelewy24 or PayU platform, immediately during the payment process.
4. Payment in cash is not possible.
5. The service is provided anywhere in the world with access to the Internet.
§ 10
The right to withdraw from the contract
1. Due to the possibility of immediate consumption of the content – the subject of sale, i.e. video recordings or content, withdrawal from the contract is possible at any time, but the Buyer will not be refunded the amount of the payment for the service, and in the case of monthly payments, the customer will have to pay subsequent invoices until the end of the 3-month period. the minimum duration of the contract. Due to the nature of the service (video materials available online on the seller’s server), at the time of purchase of the service, it is considered consumed. For this purpose, the customer agrees to such resignation during the purchase process..
§ 11
Complaint and warranty
1. The customer has the right to make a complaint based on the provisions on warranty in the Civil Code. If the Client is an Entrepreneur, the parties exclude liability under the warranty.
2. Complaints should be submitted in writing or electronically to the addresses of the Seller provided in these Regulations.
3. It is recommended to include in the complaint, inter alia, a brief description of the reasons for the complaint, the circumstances (including the date) of its occurrence, data of the Customer submitting the complaint, and the Customer’s request in relation to the reason for the complaint.
4. The Seller will respond to the complaint immediately, and if the Customer is a Consumer – no later than within 14 days. If the Customer is a Consumer and the Seller does not respond to the complaint within 14 days, it is considered that the Customer’s request was considered justified
5. The seller makes every effort to ensure that the training service meets the customer’s expectations and guarantees professional knowledge in the field of hair styling, however, the basis for the complaint cannot be:
a. Lack of subjectively expected substantive value of the training, unless the knowledge transferred during the training significantly differs from the provided training schedule.
b. A situation in which the client states that the knowledge conveyed during the training is known to him.
§ 12
Out-of-court ways of dealing with complaints and redress
1. Detailed information on the possibility for the Consumer to use extrajudicial means of dealing with complaints and redress and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of Inspection Handlowa and at the following internet addresses of the Office of Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php oraz http://www.uokik.gov.pl/wazne_adresy.php.
2. The consumer has the following exemplary possibilities of using extrajudicial means of dealing with complaints and redress:
a. The consumer is entitled to apply to a permanent amicable consumer court referred to in Art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to settle a dispute arising from the Agreement concluded with the Seller.
b. The consumer is entitled to apply to the provincial inspector of the Trade Inspection, pursuant to Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.
c. The consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers) .
§ 13
Personal data in the Online Store
1. The administrator of personal data of Customers collected via the Online Store is the Seller.
2. Customers’ personal data collected by the administrator via the Online Store is collected in order to implement the Sales Agreement, and if the Customer agrees – also for marketing purposes.
3. The recipients of the personal data of the Customers of the Online Store may be:
a. In the case of a Customer who uses the Online Store with the method of electronic payments or with a payment card, the Administrator provides the collected personal data of the Customer to the selected entity servicing the above payments in the Online Store.
4. The customer has the right to access their data and correct them.
5. Providing personal data is voluntary, but failure to provide the personal data indicated in the Regulations necessary to conclude a Sales Agreement results in the inability to conclude this contract.
§ 14
Final Provisions
1. Agreements concluded through the Online Platform are concluded in Polish.
2. The Seller reserves the right to amend the Regulations for important reasons, that is: changes in the law, changes in payment and delivery methods – to the extent to which these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 7 days in advance..
3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the act on the provision of electronic services; the Act on Consumer Rights, the Act on the Protection of Personal Data.
4. The customer has the right to use extrajudicial means of dealing with complaints and redress. For this purpose, he may submit a complaint via the EU ODR internet platform available at: http://ec.europa.eu/consumers/odr/.
